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Health and Safety

Committed to ensuring a healthy work environment as a core operational principle

Safety plan
We work to ensure the safety of our people

At ENSO, working safely is not a goal —it is a non-negotiable condition from the very first minute. Our operational model, in both construction and the operation and maintenance of biomass plants, involves high-risk activities: working at heights, ATEX zones, pressurized boilers, electrical systems, among others. That is why we implement a strong, shared, and demanding preventive culture, anchored in the Zero Accidents Objective.

This commitment is not symbolic —it is strategic. We approach it through a model of continuous improvement, active participation, technical control, and responsible leadership.

Food & Beverage

We strive to preserve the physical, mental, and emotional health of everyone working in our plants. We promote healthy work environments through work-life balance measures, health monitoring, exposure control (noise, dust, chemical agents), and awareness programs.

WORKPLACE SAFETY

At ENSO, safety is non-negotiable. We manage high-risk environments —working at heights, confined spaces, pressurized systems, ATEX zones— with a preventive culture that extends from management to the operator. Each facility has specific procedures, critical operational standards, and order and cleanliness control systems (5S).

RISK MANAGEMENT PROCEDURES

We apply a rigorous methodology for identifying, evaluating, and prioritizing risks. Each plant has a dynamic risk matrix that integrates information from audits, operational deviations, new regulations, and situations identified through direct observation. This matrix guides the planning of preventive measures and ensures continuous technical and documentary control.

COOPERATION AND TEAMWORK

We foster a shared safety culture, where all hierarchical levels participate actively. Tools such as Safety Spot Observations (SSO), internal developments, and anonymous reporting boxes on-site help identify risks and enable early action. Safety meetings and the active involvement of plant managers, supervisors, and operators make prevention a collective and daily practice.

CONTINUOUS IMPROVEMENT OF SAFETY CONDITIONS

Prevention is only effective if it evolves. That is why we periodically audit all critical processes, review action plans, and measure indicators such as accident frequency rates, number of observations made, compliance with standards, and participation in training. Through newsletters, safety alerts, and annual corporate events, we share best practices and learn from each experience to continuously raise our standards.

AREAS OF ACTION
We create a safe and healthy environment in the industrial sector
With the aim of preventing any major industrial accidents at our facilities, ENSO implements a comprehensive risk management policy that is activated from the design phase and maintained throughout the plant’s entire lifecycle. The technical standards we apply in the design and construction of our facilities not only comply with current regulatory requirements but also incorporate best practices from the energy and industrial sectors. During operation, we follow specific internal standards aimed at preventing critical risks identified through systematic assessments as well as internal experiences and shared learnings within the sector.
To effectively manage the consequences of any high-impact event, we have a corporate crisis management system that includes a 24/7 on-call service, activation protocols for each plant, and a dedicated emergency response platform. ENSO standards require all plants to maintain active and up-to-date contingency plans, which are regularly tested through drills to ensure preparedness for incidents such as leaks, fires, explosions, or accidents during biomass transport. This systematic and proactive approach is essential for protecting people’s safety, asset integrity, and operational continuity.
OUR PROCESS
We act with precision at every stage of the preventive system

Preventive
training and education

We design and implement training plans tailored to each professional profile within the plant. The training covers technical content, operational protocols, current regulations, and best preventive practices, reinforced with digital tools such as QR codes for on-site procedure dissemination. This area also includes the development and periodic review of corporate safety policies, aligned with standards such as ISO 45001 and local regulatory requirements.

Safety
Procedures

We standardize and document detailed procedures for critical activities such as working at heights, confined spaces, LOTO (lockout/tagout), handling pressurized equipment, or intervention in electrical systems. Each procedure defines operating conditions, technical controls, required PPE, and safe work sequences, and is integrated into ENSO’s preventive control and audit systems.

Operational
Control

We carry out systematic monitoring of working conditions and the proper implementation of plant safety procedures. This supervision includes conducting Safety Spot Observations (SSO) by all hierarchical levels, with digital recording through internal tools. Operational control also covers work permit validation, compliance with electrical and mechanical lockout/tagout (LOTO) procedures, and on-site verification of PPE use, signage, access, and safety conditions. All detected deviations are documented, prioritized, and assigned with defined action plans.

Risk Matrix and Planning

We develop dynamic risk matrices for each plant and process, based on systematic assessments, field observations, internal audits, and safety alerts. This tool allows us to identify and prioritize operational risks and implement preventive planning tailored to the realities of each workplace. The matrix is periodically updated by assigned HSE technicians and reviewed in coordination with plant managers. It generates specific action plans, tracks corrective measures, and defines measurable continuous improvement objectives.

Document Management

We centralize all technical, regulatory, and operational documentation related to health and safety in a robust and up-to-date document management system. This system includes:
  • Specific procedures for critical activities.
  • Technical work instructions.
  • Equipment datasheets and risk maps.
  • Training manuals.
  • Inspection and audit records.

Crisis Management

We have a corporate multi-scenario crisis management system designed to respond effectively and in a coordinated manner to serious incidents such as fires, explosions, leaks, or transport accidents. Each plant has a tailored Emergency Plan addressing its specific risks, validated through regular drills. We maintain action protocols, role assignments, communication plans, and coordination with external services.
Our Culture
At ENSO, we are committed to the physical and emotional well-being of our people. Talent is the most valuable asset an organization can have, which is why we integrate this care into our corporate culture.
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